Support

Quest Academy is made by one parent. Email gets a reply, usually within a couple of days.

Common questions

How do I add another child?

Tap Players in the top-right corner, then the dashed Add a player tile. Each child gets their own grade, world, progress and streak. The free version includes one player; the Family Pack removes the limit.

Where are the parent settings?

On the home screen, tap Parent corner and answer the multiplication question. Inside you'll find progress history, subject choices, printing, backup and screen-time rewards.

How do I turn on Reading, Grammar or Geography?

Parent corner → Subjects. Tap any subject to switch it on or off for that child. They appear on the home screen immediately.

The spelling voice is hard to understand.

Parent corner → Spelling audio. You can choose a different voice, slow it down, or switch to See only mode, where the word appears on screen instead of being spoken. During practice your child can always tap Letter by letter or Show me.

Can my child use it on two devices?

Yes. Progress is stored per device, so use Family Sync in Parent corner: generate a code on one device, send it to the other (AirDrop or message), and paste it in. Newer progress wins.

I bought the Family Pack but it isn't showing.

Parent corner → Restore purchase. Make sure you're signed in with the same Apple ID used for the purchase.

Does it need internet?

No. Everything works offline, permanently.

Is my child's data safe?

Nothing is collected or transmitted. See the privacy policy.

Something's broken

Email support@questacademyschool.com with the device (iPhone, iPad or Mac), what you were doing, and what happened. Screenshots help.